Airport Induction Training

Airport Induction Training

Who should attend

Airport Staff

SRVC1431
25/06/2026 (1 day) Cantonese
24/07/2026 (1 day) Cantonese
31/08/2026 (1 day) English
Cantonese / English
HKD400 HKIAA
HKIAA
Airport Induction Training

This course provides airport staff with a basic understanding of the daily operations at HKIA and the fundamental safety and security requirements for working at the airport. A site visit is included to enhance the learning experience.

 

Upon completing the course, participants will be able to:

  • Describe general airport operations;
  • Identify the facilities, services, and stakeholders at HKIA;
  • Explain the importance of airport safety, security and contingency planning at HKIA; and
  • Demonstrate a customer service mindset in airport operations.

Topics covered:

  • Module 1 – Introduction to Airport
  • Module 2 – Customer Services Mindset
  • Module 3 – HKIA Contingency Plan
  • Module 4 – Airport Safety guidelines
  • Module 5 – Airport Security
  • Site visit