Airport Induction Training

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Airport Induction Training

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Airport Induction Training

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Airport Staff

SRVC1431
25/06/2026 (1 day) Cantonese 24/07/2026 (1 day) Cantonese 31/08/2026 (1 day) English	Cantonese / English
HKD400	HKIAA
HKIAA

Airport Induction Training

This course provides airport staff with a basic understanding of the daily operations at HKIA and the fundamental safety and security requirements for working at the airport. A site visit is included to enhance the learning experience.

Upon completing the course, participants will be able to:

Describe general airport operations;
Identify the facilities, services, and stakeholders at HKIA;
Explain the importance of airport safety, security and contingency planning at HKIA; and
Demonstrate a customer service mindset in airport operations.

Topics covered:

Module 1 – Introduction to Airport
Module 2 – Customer Services Mindset
Module 3 – HKIA Contingency Plan
Module 4 – Airport Safety guidelines
Module 5 – Airport Security
Site visit

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