SMART Airport Operation and Management - Aviation Digital Innovation

This three-day course aims to enable participants to appreciate how technology and innovation can improve the efficiency and passenger experience in an airport. Case studies and examples from successful SMART Airports worldwide will be cited, demonstrating how innovative technology applies to airport operations and the considerations that management should take. Future development in SMART Airports will also be discussed from the perspectives of passengers, airlines and airports.

Topics covered:

• Introduction to technological innovation
• Data analytics – enhancing passenger experience and airport management
• Dashboard application  
• Robotic system and data robot application
• Digital apron
• Total airport management 
• Digitalising the passenger's journey