Personnel working in airport operations, airlines, ground handling operators, business management, customer service, essential contractor services, or collaborating as an education and industry partner
| AOCM2010 | |
| 26/6/2026 – 16/2/2027 (3 hrs for each module) | Cantonese |
| HKD400 / Module | HKIAA |
| HKIAA |
The short courses aim to assess participants with essential knowledge of airport operations, business functions, and service excellence within the Hong Kong International Airport (HKIA) ecosystem. Each module equips participants with practical insights into real-world airport operations, enhances their understanding of industry practices, and strengthens their capability to deliver high-quality services across different operational domains.
By the end of this course, participants will be able to:
| Module | Date |
| Module 07 - A Day in the Role of a Terminal Duty Manager | 12 Jan 2027 |
| Module 09 - Airport Passenger Flow Planning - Standards, Tools & Considerations | 10 Mar 2027 |
| Module 17 - Introduction to Airfield Infrastructure | 1 Dec 2026 |
| Module 18 - Introduction to APM Operations and Management | 5 Jan 2027 |
| Module 19 - Intermodal Connectivity of HKIA | 5 Jan 2027 |
| Module 20 - Security Technologies at HKIA | 6 Jan 2027 |
| Module 21 - Airport Marketing Strategies to Underpin Our Hub Development | 21 Jan 2027 |
| Module 22 - How to Transform Business Data to Insight | 16 Feb 2027 |
