Professional English Skills for Airport Staff – Workshop 4: Better Emails for Airport Staff

What's New

Professional English Skills for Airport Staff – Workshop 4: Better Emails for Airport Staff

Who should attend

Airport staff who frequently interact with passengers or customers

SRVC1507 MATF Approved Course
On request (1 day) English
HKD 1,400 HKIAA
HKIAA
Professional English Skills for Airport Staff – Workshop 4: Better Emails for Airport Staff

This one-day workshop aims to enhance participants’ email writing skills. Upon completion, they will be able to write emails in concise manner and adopt the skills to handle different situations for effective communications.

 

This workshop is one of the modules of Professional English Skills for Airport Staff which takes an interactive approach to simulate real-life situations in class. Each module may be taken individually.

 

Topics covered:

  • Show how they design and organise their emails
  • Demonstrate a clear communicative style in writing emails
  • Apply different tone in different situations

MATF-approved Programme

Eligible applicants may apply for refund of 80% of fees after completing this approved course, subject to a maximum of HKD30,000, under the Professional Training and Examination Refund Scheme (ProTERS) of Maritime and Aviation Training Fund (MATF).  For details, please refer to the MATF session or http://www.matf.gov.hk