Professional English Skills for Airport Staff – Workshop 2: Customer Service Pro for Airport Staff
This one-day workshop aims to improve the English communications skills of airport customer services staff, helping them to handle different types of challenging situations in their work.
Professional English Skills for Airport Staff – Workshop 4: Better Emails for Airport Staff
This one-day workshop aims to demonstrate how to write a clear and concise email with different tone-and-manner in various situations, and ultimately facilitate effective communications.
Professional English Skills for Airport Staff – Workshop 5: Technical Report Writing for Airport Staff
This one-day workshop aims to demonstrate how to present facts with easy-to-understand language in report writing, and ultimately enhance their report writing skills.