Personnel from Ground Handling Agents or frontline staff who need to take care of passengers
ESBC1421c | |
TBC (1.5 hours) | English |
TBC | HKIAA |
HKIAA |
This 1.5-hour refresher course helps participants to revive the know-how for frontline airport staff especially for those who need to interact with passengers and / or airport users during an aircraft incident. An overview will be given on emergency responses and handling arrangements by various parties to re-energise participants’ understandings.